Shipping Policy & Returns

100% SATISFACTION GUARANTEE

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

SHIPPING

We typically ship all orders within 48 hours. Some items are handmade to order and may take a few extra days. If you order an item that requires extra time, we'll let you know right away. We ship to U.S. addresses only. Unless specified otherwise, all orders will ship via USPS, UPS or FEDEX ground delivery. When ordering multiple items, please note some items may arrive in separate packaging. Once your order has shipped you will receive a confirmation e-mail with the tracking information, if available. If your order needs faster shipping such as Next Day Air, please call customer service.

Shipping Charges (Ground only): All orders over $50 will automatically receive FREE SHIPPING during checkout, applies to ground delivery only within the United States, excluding Alaska and Hawaii. This offer expires midnight 03/21/2010. We try to keep it simple and low. We want you to easily see what the shipping cost is prior to your purchase, it's how we like to shop too. To see the shipping charge just type in the destination zip code in the "Shipping Calculator" box on the Shopping Cart page. You do not need to check out or provide any other information to see shipping charges. Every time you add an item to the cart, it will automatically update. Shipping is based on weight, size and destination and starts as low as $1.95 per order.

We do not charge sales tax unless the order is shipped to Florida, at which time sales tax will automatically be added to the order.

RETURNS

Your complete satisfaction is our ultimate goal; our business is about bringing balance and peace to your life. Of course, there still needs to be a procedure if you need to send something back to us.

All merchandise must be returned within 30 days of purchase, unused in its original packaging. Return shipping charges are non-refundable unless the product is defective, damaged or we shipped you the wrong item.

Every return must have a "Return Authorization" number (RA#) before a return can be processed. Otherwise, the returned item will not be accepted. To obtain an RA# please e-mail us at returns@rollingsandsharmony.com or call us at 800-899-6851.

Please do not ship the return to our corporate address as this is not our warehouse and will not be accepted. At the time you receive the RA# from us, it will state the address to ship the return.

DISCLAIMER

RollingSands Harmony.com, part of Rolling Sands Inc., is not responsible for any injury caused by the use of any item. We recommend using qualified Yoga and Pilates instructors on the proper use of all items. No statements within the website should be construed as medical advice or opinion.

Prices are subject to change without notice.

Stay Informed

We want our customers to know how to use the products we sell. At our Harmony Blog, you will find many "How-To" articles and videos to learn how to use the myriad of products available. You'll see on the right hand side of the blog that each post is 'tagged' by a product type so you can easily find exercises specific to the product you are interested in. Every week you'll find different articles for Meditation, Yoga, Pilates, and Core Fitness. We hope you find some fun, new ways to use your new item since many of these items have a variety of uses.

You can also choose to follow us on Facebook or Twitter. We are currently using these outlets as ways to announce new products or other store news and sales, or to share interesting product news and articles.

We hope you'll consider bookmarking our blog and following us on either Twitter or Facebook.